Cosmos Service Terms of Use

The definitions of terms used in these Terms are as follows.

• 1. "Service" is a general term for services consisting of "Cosmos" and other services operated by Annecto LLC (hereinafter referred to as "the Company").
• 2. “System” is a general term for the systems that the Company may use to provide the Service.
• 3. "User" refers to a person who uses this service in some way as the subject of an application for a status of residence.
• 4. "Registered expert" refers to an expert who is an administrative scrivener or lawyer who has entered into a separate contract with our company.

• 1. The purpose of these Terms is to define the conditions for providing the Service and the rights and obligations between the Company and the User regarding the use of the Service, and Applies to all relationships involving.
• 2. By using this service in any way, the user is deemed to have consented to all the contents of this agreement.
• 3. The Company may change these Terms without obtaining the User's consent by notifying the User in a manner that the Company deems appropriate.
• 4. The rules regarding the use of the Service posted on the website established by the Company for the Service shall constitute a part of these Terms, regardless of the name of the rules.
• 5. If there is a contradiction or conflict between the contents of these Terms and the rules in the preceding paragraph or other explanations of the Service outside of these Terms, unless there is a special provision that the provisions of the explanations, etc. shall take precedence. , the provisions of these Terms shall take precedence.

• 1. The contents of this service are as follows.
  (1) Information organization and management of residence status application
  (2) Workflow of residence status application users and registered experts
• 2. This service may only be used by members.
• 3. Our company may change the specifications, functions, or contents of this service at any time without notifying users. However, for members who have already paid the usage fee (as defined in Article 7, Paragraph 1) and are using this service, we will provide the same service as before the change.

• 1. A person who wishes to become a member (hereinafter referred to as a "registration applicant") shall apply for membership registration by the method prescribed by the Company after agreeing to the contents of this agreement. Once the Company accepts the application, the applicant becomes a member.
• 2. If the Company determines that the applicant falls under, or is likely to fall under, any of the following matters, the Company may not accept the application. In this case, our company is not obligated to provide any explanation or compensate for damages regarding the reason for non-acceptance.
  (1) If there are any deficiencies in the application specified in the preceding paragraph (including, but not limited to, falsehoods, errors, and omissions)
  (2) If a person who wishes to register applies for membership registration twice
  (3) If the applicant for registration has previously been subject to punishment such as suspension of use of this service or this system or cancellation of membership registration due to violation of these Terms.
  (4) If the person seeking registration has a relationship with anti-social forces (as defined in Article 22) or is conducting a business that is contrary to public order and morals.
  (5) In other cases where the Company determines that it is inappropriate to register the applicant as a member.
• 3. If there is a change in the name, address, telephone number, e-mail address, or other information submitted to the Company at the time of registration, the Member shall promptly follow the prescribed change procedures on the Service. and submit a notification of changes to the registered details. The member concerned shall be solely responsible for any damage caused by not changing the registered details, and the Company shall not be held responsible.

• 1. A notification from the Company to a member shall be deemed to have been given by sending an e-mail to the member's e-mail address registered in this service at the time of notification.
• 2. Members shall not set themselves to refuse to receive e-mails sent from the Company to members. Even if the e-mail sent to the member does not arrive due to an error or other reason, the notification will be deemed to have been given at the time the notification is sent by the Company.
• 3. If an error occurs in an email sent to a member, the Company reserves the right to stop the email from being sent to that email address.
• 4. Please note that in the case of the preceding two paragraphs, the Company will not be held responsible for any damage caused to the member due to the member's failure to receive notifications from the Company.

• 1. The Company provides members with an ID and password at the time of registration. Members are obliged to change their passwords periodically as part of their management.
• 2. Members shall manage their IDs and passwords with the care of a prudent administrator, and must not manage their IDs and passwords in a manner that would make them known to a third party. Please note that the Company will not be held responsible for any damage caused to the Member due to neglect of this obligation.
• 3. Any use of this service made using a certain ID and password will be deemed to have been made by the member who was issued the ID and password, and unauthorized use of the ID and password will result in the Company or the If any third party suffers damage, the member shall compensate for the damage, regardless of whether the person using the ID and password is the member himself or herself.
• 4. Members may not allow a third party to use their ID and password, nor may they lend, transfer, buy, sell, pawn, etc.

• 1. Regarding the specific amount of the usage fee for this service (hereinafter simply referred to as "usage fee"), we will notify the member on this service. As shown in a recognizable way.
• 2. Members shall pay the usage fee to the Company by credit card or bank payment through the payment agency designated by the Company. In this case, the member will be deemed to have completed payment of the usage fee to the Company by completing the payment to the payment agency. Please note that our company does not retain members' credit card information for credit card payments specified in this section.
• 3. The Company may provide member information if requested by the payment provider, subject to confidentiality obligations in the contract with the payment provider. In addition, the member agrees that the collection agency may directly collect the member's information.

The Company will not refund usage fees received from members for any reason. However, this does not apply if the Company separately approves the same.

• 1. In this service, our company provides a platform that allows members to conclude delegation contracts with registered experts, and members can use this, but members There is no obligation to use it. It is up to the members themselves to decide whether to use the services or whether to enter into a delegation agreement with the registered experts; on the other hand, the Company is not obligated to introduce registered experts to the members. .
• 2. When a member uses the platform of this service to conclude a delegation contract with a registered professional, the member can use his or her own information already registered with the Company, but Disclosure of information to the home is done voluntarily by members at their own discretion, and the Company will not disclose members' registered information to registered experts.
• 3. Based on the member's own judgment, the member shall select the same method of payment of the usage fee stipulated in Article 7, Paragraph 2 as the payment method for the commission contract concluded with the registered expert. can. In this case, the member will be required to pay the remuneration through the payment agency designated by the Company. In this case as well, the parties to the delegation contract are the member and the registered expert, and the Company and the settlement agent shall act on behalf of the registered expert and receive the remuneration.
• 4. In the case of the preceding paragraph, the member will be deemed to have completed the payment of the remuneration to the registered expert by completing the payment to the payment agency designated by the Company.

• 1. Members may cancel their membership registration and withdraw from membership at any time by following the procedures prescribed by the Company.
• 2. If a member completes the withdrawal procedure, he/she shall lose all rights to the ID and password used by the Company.

• 1. If a user ceases to be a member due to withdrawal, cancellation of membership registration, or other reasons, the Company shall delete all information recorded in this system when the user was a member. , and the user will no longer be able to access that information. Please note that our company does not have any obligation to delete these.
• 2. The Company shall not be responsible for compensating for any damage caused to the User as a result of the Company taking the measures set forth in the preceding paragraph.

• 1. Users shall, at their own responsibility and expense, properly maintain computers and any other equipment, software, and communication means necessary to use the Service.
• 2. Users shall take security measures to prevent unauthorized access and information leaks, etc., depending on their usage environment.
• 3. Our company does not have any involvement in the user's usage environment and does not assume any responsibility.

• 1. The rights to the content and individual information included in this service, as well as the rights to this system, belong to our company or the parties that license our company (hereinafter referred to as "our companies").
• 2. The Company allows users to use this service and this system within the scope determined by the Company, and provides the users with patent rights and utility model rights owned by the Company. , design rights, trademark rights, copyrights, proprietary know-how, and other intellectual property rights. Additionally, the User may not license the implementation or use of the Service or the System to any third party.
• 3. Users may not copy, publish, assign, lend, translate, resell, transfer, license, or otherwise use the content and individual information included in this service and this system in any way. It shall not be possible to do so.

Users shall not engage in the following acts when using this service or this system.

• 1. The information provided by this service (in whole or in part) may not be reproduced, reproduced, transmitted, transferred, distributed, or distributed by copying or other methods without the prior consent of the Company. Acts of storing for resale or use for these purposes
• 2. Acts that violate these Terms
• 3. Acts that infringe on the intellectual property rights of others
• 4. Acts that violate the privacy of others
• 5. Acts that infringe on the honor, trust, etc. of others
• 6. Acts that violate public order and morals
• 7. Criminal acts or acts linked to criminal acts
• 8. Providing untrue or fictitious information
• 9. Act of providing information for the purpose of research/academic investigation
• 10. Acts that interfere with the operation of the Company, the Service, or the System, or damage the credibility of the Company
• 11. Acts of distributing harmful programs such as computer viruses to the servers that make up this system
• 12. Acts of reverse engineering, decompiling, disassembling, or otherwise modifying the Service and the System
• 13. Act of illegally using ID or password
• 14. Acts that violate or are likely to violate laws and regulations
• 15. Other acts that the Company deems inappropriate

• 1. If a user is deemed to have violated these Terms, or if the Company otherwise deems it necessary, the Company may take the following actions against the user. However, our company is not obligated to do so.
  (1) To stop acts that violate these Terms and to request that similar acts not be repeated
  (2) Suspension of use of part or all of this service or this system
  (3) If the user is a member, forcibly canceling membership registration
  (4) If you try to use the Service or register as a member again, refuse it.
  (5) If there is a possibility that the information falls under a criminal case, administrative case, etc., report it to the police or other public institutions
• 2. Users shall not be able to raise any objections to the Company's disposition as set forth in the preceding paragraph. Furthermore, even if any damage is caused to the user as a result of these dispositions, the Company shall not be responsible for compensating for such damage, nor shall the Company be responsible for returning any usage fees already paid by the member.

If the User violates these Terms and causes damage to the Company, the User shall compensate the Company for the damage suffered by the Company.

• 1. In providing this service, our company complies with the Immigration Control and Refugee Recognition Act, the Administrative Scrivener Act, the Attorney Act, and other related laws and regulations.
• 2. Our company is a limited liability company that provides this service via the Internet, and is not an administrative scrivener, lawyer, administrative scrivener corporation, or legal corporation. Therefore, our company does not conduct any work that can only be performed by these persons under the Administrative Scrivener Act or Lawyer Act, and the use of this service or this system may result in no relationship between users and our company. Therefore, no delegation contract will be established regarding the mediation of applications related to residence status or the provision of other legal services.
• 3. The Company shall comply with the Administrative Scrivener Act, the Attorney Act, and other laws and regulations when the user concludes a delegation contract with a registered expert through this service and the user and the registered expert use this service. We will receive platform usage fees based on the contract between the registered professional and our company, provided there is no conflict. Additionally, in addition to platform usage fees, we may receive advertising fees and other compensation for providing services based on the contract between the registered expert and our company. Please note that under no circumstances will our company provide legal services that are prohibited by Article 72 of the Attorney Law.

• 1. Users shall use this service at their own risk, and the Company assumes no responsibility for any actions taken using this service or their results. .
• 2. We confirm that registered experts are qualified before contracting with us, but we do not investigate the quality of their services, reputation, track record, disciplinary history, etc. there is no.
• 3. Our company does not mediate individual delegation contracts or negotiate contract terms between users and registered experts, nor do we We will not be involved in any disputes between users and registered experts arising from the content or delegation contract, and shall not be held responsible in any way.
• 4. The Company takes great care to ensure the accuracy of the content of this Service or this System, but the Company guarantees that there are no technical inaccuracies, typographical errors, or typographical errors, and that the information is up-to-date at the time. In light of the nature of the service and system, we do not guarantee that the service will be accurate or that there will be no defects or failures.
• 5. External sites linked from the information provided by this service or this system are not managed and operated by our company, and we are not responsible for the legality, morality, reliability, accuracy, or changes to the site. Our company assumes no responsibility for updates, etc.
• 6. The Company shall not be liable for (1) the User's use or inability to use the Service or the System; (2) the User's transactions through the Service or the System; (3) There has been unauthorized access to or unauthorized alteration of user transmissions or data; (4) Information within this service or this system. We shall not be liable to users for any damage caused by or in connection with statements made by third parties, etc. (5) and other matters related to this service or this system. .
• 7. The Company does not guarantee that the output results obtained through the use of this service will enable the user to apply for a status of residence or any other purpose desired by the user.
• 8. The user is responsible for the information necessary to prepare the documents for the application for residence status. Our company assumes no responsibility for the legality, morality, reliability, accuracy, etc. of the content of information entered by users and the documents for residence status applications created as a result.
• 9. Our company has the authority to view the information entered by users. However, our company is not obligated to do so. Furthermore, the Company shall not be responsible for compensating for any damage caused to the User as a result of this.
• 10. The Company is not obligated to save information entered by users into this system, documents for residence status application created as a result of input, or any other information. Users must be aware of this and take appropriate backups of necessary information.
• 11. If this agreement falls under the consumer contract stipulated in Article 2, Paragraph 3 of the Consumer Contract Act, and the Company is liable for damages based on default or illegal acts, the Company shall intentionally Except in the case of gross negligence, the Company shall be liable for damages up to the damages directly and actually incurred by the User, and shall not be liable for damages arising from special circumstances (including damages that have not been foreseen, We shall not be held responsible for any damages (including those that could have been foreseen).

Our personal information handling policy is as stipulated in the "Privacy Policy".

• 1. Our company uses technologies such as cookies and JavaScript to collect attribute information that cannot be used to identify individuals, such as age, gender, occupation, and region of residence (combined). (limited to information that cannot be used to identify an individual), as well as the user's behavior history within the site (accessed URLs, content, reference order, etc.). However, cookies and behavior history do not contain any personal information.
• 2. The Company may use, without any restrictions, information that cannot identify individuals, such as attribute information and behavioral history acquired pursuant to the preceding paragraph.

• 1. In the following cases, the Company may temporarily suspend the Service or the System without prior notice or consent to the User, and the User shall: I agree to this in advance.
  (1) When performing maintenance of this system, changing specifications of this system, or repairing defects in this system
  (2) If a natural disaster or other emergency situation occurs or is likely to occur, or if the operation of this service becomes difficult or impossible due to the amendment or enactment of laws and regulations. (3) In addition to the preceding items, if the Company determines that it is necessary to temporarily suspend the operation of the Service due to unavoidable reasons
• 2. The Company shall not be responsible for any damage caused to users or third parties due to the suspension of the Service or the System as set forth in the preceding paragraph.

• 1. The User shall represent and warrant the following items now and in the future.
  (1) Is it when you are no longer a member of an organized crime group? (hereinafter referred to as "anti-social forces"). Not applicable
  (2) There is no relationship in which anti-social forces are recognized to be controlling management
  (3) There is no relationship in which anti-social forces are deemed to be substantially involved in management
  (4) We do not have any relationship that would be deemed to involve unfair use of anti-social forces, such as for the purpose of gaining fraudulent profits for ourselves, our company, or a third party, or for the purpose of causing damage to a third party. thing
  (5) Not having any relationship that could be considered to involve providing funds, etc. or providing benefits to anti-social forces
  (6) Those who are substantially involved in management do not have socially reprehensible relationships with organized crime group members, etc.
• 2. Users promise not to engage in any of the following acts, either by themselves or by using a third party.
  (1) Violent demands
  (2) Unreasonable demands that exceed legal responsibility
  (3) Acts of threatening behavior or using violence regarding transactions
  (4) Spreading rumors, using fraudulent means or force to damage the credibility of our company, or disrupting our business
  (5) Other acts similar to the preceding items
• 3. If it becomes clear that the user violates either of the preceding two articles, the Company will prohibit the user from using the Service, and if the user is a member, the Company will prohibit the user from using the Service. You may cancel your membership registration.
• 4. The Company shall not be responsible for compensating for any damage caused to the User as a result of the Company taking the measures set forth in the preceding paragraph.

Even if any provision or part of this Agreement is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions and portions of this Agreement shall not apply. The remaining portions of any provision determined by this section to be invalid or unenforceable shall remain in full force and effect.

Japanese law shall be the governing law regarding the establishment, validity, and interpretation of contracts between users and the Company based on these Terms.

The Tokyo District Court or the Tokyo Summary Court shall have the exclusive jurisdiction of the first instance for any disputes between users and the Company that arise regarding these Terms.

Supplementary provisions
Established and enforced on November 15, 2023